Privacy policy
1. Data Controller
The data controller for personal data collected through Krossbooking is LABottega Camere, located in Marina di Pietrasanta (Lucca), Italy.
2. Types of Data Collected
The following personal data may be processed through the use of Krossbooking:
Personal and contact details of guests (first name, last name, email address, phone number, etc.)
Booking details (dates, number of guests, preferences)
Payment information (credit card data, bank transfers, etc.)
Browsing and usage data (IP addresses, cookies, access logs)
3. Purposes of Data Processing
Data is processed for the following purposes:
Managing bookings and availability across multiple platforms (e.g., Booking.com, Airbnb) via Krossbooking
Providing requested guest services, including invoicing and payments
Fulfilling legal and fiscal obligations
Marketing activities and promotional communications (only with explicit consent)
Improving services through analysis of browsing and usage data
4. Legal Basis for Processing
Data processing is based on the data subject’s explicit consent, the performance of a contract, and the legal obligations of the data controller.
5. Sharing of Data with Third Parties
Personal data may be shared with:
Online Travel Agencies (OTAs) such as Booking.com and Airbnb for booking management
Payment service providers for processing transactions
Marketing service providers, only if the user has given consent for promotional purposes
Public authorities in compliance with legal obligations
6. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes outlined above. Generally, data is stored for no more than 10 years for legal and fiscal purposes, and no longer than 24 months after the last booking for marketing and service improvement purposes.
7. Data Subject Rights
Users have the right to:
Access their personal data
Request correction or deletion of inaccurate or unlawfully processed data
Restrict or object to data processing on legitimate grounds
Request data portability
Withdraw consent at any time without affecting the lawfulness of prior processing
Lodge a complaint with the relevant Data Protection Authority
8. Cookies and Similar Technologies
Krossbooking and the website may use cookies and similar technologies to collect browsing data. Users can manage their cookie preferences through their browser settings.
9. No Data Protection Officer (DPO)
A Data Protection Officer has not been appointed at this time. For any privacy-related inquiries, users may contact LABottega Camere directly.
10. Contact Information
To exercise your rights or request further information:
LABottega Camere
Email: [email protected]
Phone: +39 0584 22502
The data controller for personal data collected through Krossbooking is LABottega Camere, located in Marina di Pietrasanta (Lucca), Italy.
2. Types of Data Collected
The following personal data may be processed through the use of Krossbooking:
Personal and contact details of guests (first name, last name, email address, phone number, etc.)
Booking details (dates, number of guests, preferences)
Payment information (credit card data, bank transfers, etc.)
Browsing and usage data (IP addresses, cookies, access logs)
3. Purposes of Data Processing
Data is processed for the following purposes:
Managing bookings and availability across multiple platforms (e.g., Booking.com, Airbnb) via Krossbooking
Providing requested guest services, including invoicing and payments
Fulfilling legal and fiscal obligations
Marketing activities and promotional communications (only with explicit consent)
Improving services through analysis of browsing and usage data
4. Legal Basis for Processing
Data processing is based on the data subject’s explicit consent, the performance of a contract, and the legal obligations of the data controller.
5. Sharing of Data with Third Parties
Personal data may be shared with:
Online Travel Agencies (OTAs) such as Booking.com and Airbnb for booking management
Payment service providers for processing transactions
Marketing service providers, only if the user has given consent for promotional purposes
Public authorities in compliance with legal obligations
6. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes outlined above. Generally, data is stored for no more than 10 years for legal and fiscal purposes, and no longer than 24 months after the last booking for marketing and service improvement purposes.
7. Data Subject Rights
Users have the right to:
Access their personal data
Request correction or deletion of inaccurate or unlawfully processed data
Restrict or object to data processing on legitimate grounds
Request data portability
Withdraw consent at any time without affecting the lawfulness of prior processing
Lodge a complaint with the relevant Data Protection Authority
8. Cookies and Similar Technologies
Krossbooking and the website may use cookies and similar technologies to collect browsing data. Users can manage their cookie preferences through their browser settings.
9. No Data Protection Officer (DPO)
A Data Protection Officer has not been appointed at this time. For any privacy-related inquiries, users may contact LABottega Camere directly.
10. Contact Information
To exercise your rights or request further information:
LABottega Camere
Email: [email protected]
Phone: +39 0584 22502